Greg Hartnett

How many hats do you wear? Does your position require you to remian focused on one primary responsibility? Or, are you responsible for a variety of duties, for which you have to split your time?

As the owner of two companies, I wear a ton of hats: sales, marketing, finances, business development, human resources, media representative, programmer, etc… As the years have passed, I have become much more comfortable in delegating responsibilities. I have been smart enough to surround myself with good people, and each day I am confident that my key people are “doing the needful“. I have found that by hiring the right people and giving them the amount of space they want, they flourish. Having your people prospering in their positions should enable you to pursue your own taks with your full attention.

For the next few months, I am going to be spending increased time wearing the sales hat. In an effort to significantly boost the revenues of Hotel Hotline, we are going to be going after additional properties to participate in our merchant program. It has proven to be the cornerstone of our model, and we are extremely excited about what this should do to the bottom line.

I will be spearheading the project, with some pretty lofty goals (we are looking to double our properties) It has been a while since I did the sales thing - “smile and dial”. I am thrilled to take the bull by the horns, and I look forward to the challenge.

Fortunately, my role at BOTW has taken more of a management and sales route, and my new responsibilities shouldn’t interfere with my current duties. As I said earlier, when you are surrounded by good people, you can sleep better at night.